MBTrust Missing Requirements indicate specific data or configuration issues that must be resolved before account provisioning operations can be executed. These requirement codes are returned by the mbtrust.canExecute endpoint to help identify and resolve validation errors.

For comprehensive validation information including detailed resolution steps, required fields by entity type, and workflow examples, see MBTrust Validation Reference.

Available Types

Code	Description
ACCOUNT_PROVISIONING_DISABLED	Account provisioning is disabled in the partner configuration for this account. Contact support to enable account provisioning functionality.
ACCOUNT_PROVISIONING_DOCUMENT_SYNC_DISABLED	Document synchronization operations are disabled in the partner configuration. The DOCUMENT_SYNC operation cannot be executed. Contact support if document sync should be enabled for your account.
ACCOUNT_PROVISIONING_ONBOARDING_DISABLED	Onboarding operations are disabled in the partner configuration. The ONBOARDING operation cannot be executed. Contact support if onboarding should be enabled for your account.
BUSINESS_BANK_ACCOUNT_INFORMATION_REQUIRED	Bank account information is missing or incomplete for the business. Create a bank account using bankAccount.create and associate it with the business using business.addBankAccount.
BUSINESS_OWNER_INFO_REQUIRED	Business owner information is missing or incomplete. At least one business owner with complete details is required. Create person entities using person.create and add them as business owners using business.addOwner.
BUSINESS_SALES_INFO_REQUIRED	Sales information is missing for the business. Create sales information using business.salesInfo.create with details about sales volumes, methods, and amounts.
DOCUMENT_REQUIRED	A required document type is missing or has not been fulfilled. See Uploading Documents via API for the complete document upload workflow including creating document records with document.create, uploading files, and linking documents to workflow requirements via workflow.requiredDocument.fulfillment.batchAdd.
ENTITY_REQUIRED	A required entity (business, bank account, business owner, etc.) is missing from the subject record. Create the required entity using the appropriate create endpoint (e.g., `business.create`, `person.create`, `bankAccount.create`).
FIELDS_REQUIRED	One or more required fields are missing from a specific entity. Check the `fields` array in the validation response for the exact field names that need to be populated. See MBTrust Validation Reference for the complete list of required fields by entity type and their corresponding API endpoints.
MERCHANT_ID_NOT_MATCHING	The Merchant ID (MID) provided in the business entity does not match the MID returned from a previous onboarding operation. Verify the MID is correct and update if needed using business.update.
MERCHANT_ID_REQUIRED	Merchant ID (MID) is missing from the business entity's additional_fields. Add the MID using business.create or business.update with the field name `merrick_mid` in the additional_fields array.
MERCHANT_NOT_ONBOARDED	The merchant has not completed onboarding with the sponsor. The ONBOARDING operation must be executed successfully before DOCUMENT_SYNC can be performed. Execute the ONBOARDING operation using mbtrust.execute before attempting document synchronization.
NO_DOCUMENTS_REQUIRED	No documents are required for this application based on the partner configuration or document rules. Document synchronization cannot proceed because there are no document requirements configured for this partner and application type.